Items where Author is "HAPPY LORENSHE, 22 22 0018"
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HAPPY LORENSHE, 22 22 0018 (2026) PENGARUH TANGIBLE, EMPHATY, RESPONSIVENESS, RELIABILITY, ASSURANCE TERHADAP KEPUASAN KONSUMEN DI SPBU COCO KENTEN PALEMBANG (Studi kasus penggunaan aplikasi My Pertamina). Diploma thesis, UNIVERSITAS IBA.